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Customer Say
 
     
 
         
  claims processing   Case One:
CLAIMS PROCESSING USING STCLAIMS
 
         
 
 

We have implemented STClaims at multiple customer sites with a project turn-around time of less than 3 months. Our Claims Processing Solution leveraged existing pre-packaged and existing customizations without needing an entire redesign for the latest Captiva Capture platform.
At the same time, STClaims delivers a high accuracy and throughput for processing CMS1500 and UB04 forms.

We have also successfully extracted data from CMS1500 and UB04 non-dropout forms with high accuracy rates. Such leaps in accuracy and throughput have had a huge positive impact on the businesses.

 
 
 
     
 
         
  Case Two:
TAX PROCESSING
  tax  
         
 

We were involved in extracting information from semi-structured tax documents where the volumes range from 12,000 to 20,000 documents per day. The complexity of the tax documents lie in the fact that the overall layout of these are not uniform and have a good number of variations amongst each form type. After evaluating the best recognition engine, image enhancement techniques and studying patterns within these documents, the Stellaris team was able to provide very high accuracy rates in data classification and extraction.

The DIAStatPro statistics generation tool helped save significant time in calculating statistics on these documents. This also helped the customers understand and monitor the accuracy of the system at regular intervals.

 
 
     
 
         
  mobile capture   Case Three:
MOBILE CAPTURE
 
         
 
 

We participated in a Proof-of-Concept which eventually led to the development of a mobile capture solution for capturing data from structured F24 Semplificato forms for a well known bank in Italy. The customer required very high accuracy of data capture measured in terms of the number of images that would not require any operator intervention. The mobile capture presented various challenges such as conversion of color and gray scale images to black and white due to the variations in color, hue, brightness and shadows on the images. Although structured, these forms provided low accuracy of OCR data capture due to the interference of lines and labels. With some our powerful image processing modules like STPixProcessor, we were able to convert the highly varied color images to balanced black and white images using dynamic thresholding.

STPageReg filter was used to register the pages and STSmartOCR filter was used to remove interfering lines and labels leaving the data noise-free in order to achieve a high level of accuracy. The success of the proof-of-concept led to the implementation of the solution across all channels and to various other document types as well.

 
 
 
     
 
         
  Case Four:
FINANCE AND WEALTH MANAGEMENT
  finance & wealth  
         
 

We implemented an Email Gateway for the Wealth Management Operations of a prominent bank in New Zealand. With customers, business partners, agents and other banking and financial institutions sending emails with varied content and attachments, it required that response times be short and ensure that every email is processed. Using Captiva as the platform, we developed a configurable system to handle a variety of scenarios such as emails with multiple attachments for a single customer, emails with a single attachment containing information about multiple customers, a single email containing separate attachments belonging to different customers as well as emails with pdf, image and non-image attachments.

The solution was developed in a manner that custom rules could be applied to each of the monitored mailboxes thus allowing differences in processing of emails. The solution also included audit logs to reconcile the incoming emails.

 
 
     
 
         
  banking and insurance   Case Five:
BANKING AND INSURANCE
 
         
 
 

Stellaris helped a financial institution based in Australia streamline their banking and insurance document processing methodologies. Captiva’s InputAccel was used as a workflow. Stellaris initial contribution involved on-site production support that helped customers implement best practices to eliminate production errors. Further, Stellaris was involved with upgrading all processes to a newer version of Captiva. We re-designed processes to simplify processing of documents through the workflow and minimize manual intervention.

Our expertise and vast experience provided a roadmap for upgrades and future development. By understanding the organization's need, we helped propagate the use of document management system by presenting demos to different groups within the organization. This helped the organization in understanding the benefits of a document management system and the tremendous cost-savings involved.

 
 
 
     
     
   
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Claims Processing  
     
  Case One:
CLAIMS PROCESSING USING STCLAIMS
 
 

We have implemented STClaims at multiple customer sites with a project turn-around time of less than 3 months. Our Claims Processing Solution leveraged existing pre-packaged and existing customizations without needing an entire redesign for the latest Captiva Capture platform. At the same time, STClaims delivers a high accuracy and throughput for processing CMS1500 and UB04 forms.

We have also successfully extracted data from CMS1500 and UB04 non-dropout forms with high accuracy rates. Such leaps in accuracy and throughput have had a huge positive impact on the businesses.

 
     
blueband
 
     
  Case Two:
TAX PROCESSING
 
 

We were involved in extracting information from semi-structured tax documents where the volumes range from 12,000 to 20,000 documents per day. The complexity of the tax documents lie in the fact that the overall layout of these are not uniform and have a good number of variations amongst each form type. After evaluating the best recognition engine, image enhancement techniques and studying patterns within these documents, the Stellaris team was able to provide very high accuracy rates in data classification and extraction.

The DIAStatPro statistics generation tool helped save significant time in calculating statistics on these documents. This also helped the customers understand and monitor the accuracy of the system at regular intervals.

 
  Tax Processing
redband
 
Mobile Processing  
     
  Case Three:
MOBILE CAPTURE
 
 

We participated in a Proof-of-Concept which eventually led to the development of a mobile capture solution for capturing data from structured F24 Semplificato forms for a well known bank in Italy. The customer required very high accuracy of data capture measured in terms of the number of images that would not require any operator intervention. The mobile capture presented various challenges such as conversion of color and gray scale images to black and white due to the variations in color, hue, brightness and shadows on the images. Although structured, these forms provided low accuracy of OCR data capture due to the interference of lines and labels. With some our powerful image processing modules like STPixProcessor, we were able to convert the highly varied color images to balanced black and white images using dynamic thresholding.

STPageReg filter was used to register the pages and STSmartOCR filter was used to remove interfering lines and labels leaving the data noise-free in order to achieve a high level of accuracy. The success of the proof-of-concept led to the implementation of the solution across all channels and to various other document types as well.

 
greenband
 
     
  Case Four:
FINANCE AND WEALTH MANAGEMENT
 
 

We implemented an Email Gateway for the Wealth Management Operations of a prominent bank in New Zealand. With customers, business partners, agents and other banking and financial institutions sending emails with varied content and attachments, it required that response times be short and ensure that every email is processed. Using Captiva as the platform, we developed a configurable system to handle a variety of scenarios such as emails with multiple attachments for a single customer, emails with a single attachment containing information about multiple customers, a single email containing separate attachments belonging to different customers as well as emails with pdf, image and non-image attachments.

The solution was developed in a manner that custom rules could be applied to each of the monitored mailboxes thus allowing differences in processing of emails. The solution also included audit logs to reconcile the incoming emails.

 
  Finance & Wealth
blueband
 
Banking & Insurance  
     
  Case Five:
BANKING AND INSURANCE
 
 

Stellaris helped a financial institution based in Australia streamline their banking and insurance document processing methodologies. Captiva’s InputAccel was used as a workflow. Stellaris initial contribution involved on-site production support that helped customers implement best practices to eliminate production errors. Further, Stellaris was involved with upgrading all processes to a newer version of Captiva. We re-designed processes to simplify processing of documents through the workflow and minimize manual intervention.

Our expertise and vast experience provided a roadmap for upgrades and future development. By understanding the organization's need, we helped propagate the use of document management system by presenting demos to different groups within the organization. This helped the organization in understanding the benefits of a document management system and the tremendous cost-savings involved.

 
redband
 
 
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